Testimonials

“Tricia at the front desk is WONDERFUL. We stay there a few times a year and she always reserves us our favorite room. She is very personable and fun. We’ve gotten to know her over the years and it makes our visit that much better.” – J.M.

“One week prior to my stay at Best Western I had stayed at a “posh” hotel at more than twice the price. Your hotel, staff and accommodations FAR exceeded that I had received the week before! I would definitely look forward to staying with you again the next time I’m in Waterville, ME.”
- K.M.

“We could not believe the cleanliness of the hotel. The carpet in high traffic area was amazingly clean and well kept and made us feel that staff took great pride in the appearance of their hotel. Thank you for a wonderful, if brief, stay in your beautiful hotel.”
- E.C.

“This is the last overnight of a week-long bus tour, during which the group stayed in 4 different lodgings.  The Fireside Inn & Suites is the one I liked best.  This includes a resort in the Poconos.  The rooms were clean and comfortable.  The welcome whoopie pies were fun, too.  I am leaving with a brochure for when I make a return trip to Waterville.  Thank you!

W.E. Saint John, NB

“First impression was the reservation clerk – bubbly, pleasant and helpful.  Whoopie pies were a nice surprise.  Rooms are clean and it’s nice to have a refrigerator.”

D.C. Madawaska, ME

Check out more comments about us on Tripadvisor.com